Information About the Mensacard

Where to Use It
In the dining halls and cafeterias, as well as at the snack and beverage vending machines at Bremen University of Applied Sciences and Bremerhaven University of Applied Sciences. In our residence halls, you can also use the washing machines and dryers with it.

General Terms and Conditions for Cashless Payments

The terms and conditions set forth below apply to cashless payments made using the electronic payment function of the Mensacard (card) issued by the Bremen Student Services in the dining halls and cafeterias operated by the Bremen Student Services.

1. Card Top-Up
The electronic payment function can be topped up with cash in denominations of 5 €, 10 €, 20 €, or 50 €, or by setting up a direct debit authorization via the electronic direct debit system (ELV) at the designated top-up stations. Cards can be topped up to a maximum balance of 100 €. When topping up via direct debit authorization, the cardholder authorizes the Studierendenwerk Bremen to debit the top-up amount from the account specified by the IBAN for the respective card. Failure to honor direct debit orders will result in the card being blocked. Any costs incurred as a result shall be borne by the account holder.

2. Card Validity
Each card has an expiration date. If the card has expired, it will be blocked until proof of eligibility is provided. Cardholders whose cards are no longer valid should contact the service desk at the cafeteria to have the card’s validity extended.

3. Obligations and Responsibilities of the Cardholder
Claims arising from the contractual relationship and its termination regarding the payout of any remaining balance on the card must be asserted within 12 months after the card is deactivated; otherwise, they will expire. In the event of loss, any credit balance on the card will not be refunded. Charges resulting from unauthorized use of the card will also not be refunded.

4. Data Protection
Data from cashless payment transactions made using the electronic payment function is stored by the merchant locations and transmitted to the Studierendenwerk for billing purposes. The processing and storage of billing data is anonymized by storing the card ID, the debit or top-up amount, and the card balance. When participating in the direct debit process, the IBAN of the EC/Maestro card used is also stored. To assert claims arising from insufficient funds on direct debits, the cardholder expressly consents to the account-holding institution (relevant financial institution) disclosing the name and address of the account holdercardholder or the account holder/cardholder. Any further exchange of personal data will take place only with the prior express consent of the cardholder. The data will not be disclosed to third parties. By participating in cashless payment transactions, the cardholder consents to the storage and processing of billing data to the extent described.

5. Information
You can obtain information regarding cashless payments at the service desk in the cafeteria.

Bremen, September 25, 2023
Studierendenwerk Bremen
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